This privacy policy explains how India Justice Foundation may collect, use, store, share, and protect personal information received through its website and communications. It covers visitors, people making legal-help enquiries, volunteers, campaign participants, supporters, advocates, and others who choose to provide information.
What This Privacy Policy Covers
The policy applies to personal information handled through IndiaJusticeFoundation.org, online forms, email, telephone, event registration, programme applications, and other channels controlled by the Foundation. It does not govern a court, government portal, payment provider, social network, or other external service reached through a link.
Personal information means information about an identifiable individual. The exact data collected depends on the interaction. The Foundation should ask only for information reasonably connected to a stated purpose and should not treat a general website visit as permission to collect unrelated sensitive details.
Information the Foundation May Receive
- Contact details: a name, email address, telephone number, postal address, and preferred method of communication.
- Enquiry details: the subject of a request, location, relevant dates, documents described or uploaded, and information needed to understand the requested assistance.
- Participation details: information connected with volunteering, training, campaigns, events, sponsorship, professional involvement, or an application.
- Supporter information: communication preferences and records connected with a permitted donation or support activity, where such a facility is offered.
- Technical records: basic device, browser, server-log, security, and usage information produced when the site is accessed.
- Correspondence: messages, follow-up notes, and records needed to respond, maintain continuity, or document a decision.
Do not send passwords, one-time codes, full banking credentials, or original identity documents through an ordinary enquiry channel. If a matter requires sensitive records, wait for instructions about a suitable method and redact unrelated information where possible.
Why Personal Information May Be Used
Information may be used to answer an enquiry, assess whether a request fits the Foundation's work, administer a programme, coordinate a volunteer or professional role, maintain security, comply with a legal duty, keep necessary records, or send a communication the person requested.
The Digital Personal Data Protection Act, 2023 establishes a framework for lawful processing of digital personal data and recognizes both individual protection and lawful uses. The Foundation should provide clear notice of purpose where required and avoid using information for a new, incompatible purpose without an appropriate basis.
Consent, when relied upon, should be specific enough for the person to understand the requested use. A person may withdraw consent through the available contact channel, although withdrawal does not undo processing already carried out lawfully and may prevent the Foundation from continuing an optional activity.
Legal-Help Enquiries Need Extra Care
A legal-help request can reveal information about health, family, finances, identity, alleged offences, discrimination, property, or another person's conduct. Send only what is necessary for an initial assessment. Submitting an enquiry does not create a lawyer-client relationship and should not be assumed to carry the same confidentiality arrangements as a formally retained advocate.
Access to an enquiry should be limited to people who need it for screening, response, referral, administration, security, or a legal obligation. If the Foundation cannot assist, it should avoid keeping unnecessary detail longer than needed for a justified record or legal requirement.
People seeking general justice information can read the Foundation's access to justice guidance before deciding what information to submit. A general resource may answer a process question without requiring disclosure of personal facts.
Sharing and Service Providers
Personal information should not be sold. It may be shared with a service provider that supports hosting, communications, records, security, events, or another stated function, subject to appropriate instructions and safeguards. Information may also be disclosed when required by law, necessary to protect a person from a serious risk, or needed to establish, exercise, or defend a legal right.
A referral to an advocate, institution, or support organization should not be assumed. Where practical and legally required, the Foundation should explain the proposed referral and obtain the person's agreement before sharing identifiable case details. A person can also choose to contact the destination directly.
Retention, Accuracy, and Security
Records should be retained only for as long as needed for the purpose stated, a legitimate operational record, dispute handling, safeguarding, or a legal requirement. Different records can require different periods. When information is no longer needed, it should be securely deleted, anonymized, or placed beyond routine use.
Reasonable organizational and technical measures may include access controls, account security, backups, staff guidance, limited permissions, and review of service providers. No internet transmission or storage system can be promised as absolutely secure. Anyone who suspects that information sent to the Foundation has been exposed should report the concern promptly through the published contact channel.
People should provide accurate current information and notify the Foundation when a material detail changes. The Foundation may need to verify identity before acting on a request involving access, correction, erasure, or another person's information.
Cookies, Logs, and External Websites
The site may use necessary cookies or similar storage for security, preferences, and basic operation. Analytics or optional technologies, if used, should be described through an appropriate notice or control. Browser settings can restrict some storage, but blocking a necessary feature may affect how the site works.
External links have their own privacy practices. This policy does not control information a visitor gives to a court portal, government service, social network, payment facility, or other third party. Review that destination's notice before submitting personal information.
Children and Information About Other People
A child should use an enquiry channel with assistance from a parent, guardian, responsible adult, or authorized support person where appropriate. The Foundation should handle children's information with particular care and collect no more than the relevant activity requires.
Do not submit another person's private information merely because it relates to a dispute. Consider authority, necessity, safety, and the person's rights. If a report concerns harm or a legal obligation, provide a focused account through the proper channel rather than publishing the information openly.
Privacy Requests and Complaints
A person may use the site's published contact route to ask what information is held, request correction, withdraw a consent-based preference, raise a security concern, or complain about handling. The request should identify the interaction, approximate date, contact detail used, and action sought. Additional verification may be needed to protect the record from unauthorized access.
Volunteers and community participants can also review the Foundation's campaign volunteer information before providing application details. Questions about this privacy policy should be directed through the current contact information shown on the site.